Hashtag Escape

The epic puzzle game

How it works

Hashtag Escape is a brand new escape room adventure game based in Johannesburg, South Africa.

You and your team of friends are locked in a mysterious room… You have 1 hour to work as a team and discover the secrets hidden inside, solve the puzzles and escape the room!
It’s like a real life adventure video game! All the rooms and puzzles have been hand crafted by a team of South African puzzle masters - a truly unique experience!

There are 3 different rooms available (the widest selection available in Johannesburg) - all offering a vastly different experience. 

Do you have what it takes to escape?

Rooms Rooms

The Rebel room
The Rebel room

The Rebel Room

Your team has a secret mission, but the rebels have other ideas for you... Can you complete your objective and escape in time?

That's as much as you're going to get! We wouldn't want to spoil the fun would we?

The Rebel Room is the first of our Escape Rooms and, due to it's size, each game requires a minimum of 3 people with a maximum of 7 to prevent the room from being overcrowded.

Players:              3-7
Recommended:  4-6

Cost:       R250 per person



Paranormal investigators have been dispatched to an abandoned house to solve a decades-old mystery.
Can they find the truth before it is too late?

Closure is our second room and has been met with overwhelmingly positive feedback. It is without a doubt the most advanced and immersive Escape Room in South Africa.
Come experience the journey for yourself!

Players:              2-7
Recommended:  4-6

Cost:       R250 per person

Hack Out

Hack Out

Your team has been imprisoned in separate cells in a Maximum Security Detention Facility. You're not alone... a mysterious figure has disabled the security systems.

This is your chance! Hack Out before they are re-activated!

Players:              3-7

Recommended:  4-6

Cost:       R250 per person

RED Moon

Red Moon

Wizard, Sorcerer, Alchemist and Blacksmith of land Mythareal.

You have been chosen to stop Valacor before the Red Moon wakes him up.
You each possess a bag belonging to your ancestors.

Find the Ancient of Souls, and obtain the answer you require.

Time is of the essence.

Grand Wizard,

Recommended:  4-6

Cost:       R250 per person

WARNING:        No under 16s

Players:          4-7

WARNING:        No under 16s

Bookings Bookings

View available game times to decide when you will make your escape!
We use a service called Acuity to manage our bookings - it's really easy to use. Choose a game and a time and you're ready to Escape!

No payment is required to confirm a book online. Cash and credit card payments are accepted at the venue.

For corporate events, our team will contact you to arrange payment and issue you with an invoice.

If it's really last minute and you'd like to play today, call us on 072 235 4982 and we'll see if we can slot you in!

Bookings FAQ's

Hashtag Escape is quite possibly the ultimate team building experience.
Take a look at the questions section below for more information on corporate events.

A Fully Interactive Virtual
3D Escape Puzzle Game!

Travel back in time to find the Element for Everlasting Energy!
You are the last hope for Mankind!

Do you have what it takes?
1 - 500 Players!
1 - 2 hours of fun!

Questions Trivia Quiz

We create & host bespoke Quiz Events for all Companies.

Trivia games are great for team building & corporate events. Hashtag Escape sets up at your venue.

Can you answer our challenging questions and become the winning team?


Questions Questions

So maybe you've never heard of an escape room. Not to worry!
We've thought of some things you may want to know before making your escape...

Tell me more

Tell me more

Q: How much does it cost?
R250 per person for the 1 hour experience

Am I really locked in?
A: Yes you are but the game is closely monitored on camera and you may end the game at any time if you really want to.

Q: What if I have a team bigger than 7 people?
A: We have 3 different rooms and they run concurrently so we will split your group amongst the three rooms.

Q: Is it dangerous? 
A: Absolutely not. The designers of the game have taken great care to ensure your safety. It’s no more dangerous than the average day at the office, but we guarantee it’s a whole lot more fun.

Q: This sounds too difficult, puzzles are not for me. 
A: The game has been tested on people of all ages and they all loved it just as much!

Q: What if I can’t solve the puzzles? 
A: Your team will be monitored on a camera during the game and you will receive clues and hints to help you out if you struggle so don’t stress!

Q: What about all my stuff? Bag, phone, keys etc. 
A: We have secure lockers for all your valuables to ensure you can focus on having a great time.

Q: I’m physically challenged – vision, hearing, mobility etc. Can I still do this? 
A: The game contains many challenges that rely on audio and vision so we advise that at least one of your players should not have hearing or visual difficulties. Space is somewhat confined and our premises are up a flight of stairs so people who rely on assistive devices such as wheelchairs may have difficulties. However, we would love to make a plan to make sure you have a great time so please email us or give us a call to discuss your specific needs.

Corporate events

Corporate events

Hashtag Escape is quite possibly the ultimate team-building experience for your company.
Please get in touch with us to allow us to create for you an unforgettable day out of the office.

Phone: 072 235 4982
Email : info@hashtagescape.co.za

Why is this the ultimate team building experience?

Besides being great fun and accessible to people of all ages, Hashtag Escape's adventures offer very real benefits when used as corporate team building events.
You'll probably be having too much fun to notice, but the time pressure and unknown challenges of our escape rooms compel individuals to work together as a team to escape in time.
Our challenges are specifically designed to be impossible for a single person to complete and multiple challenges can be attempted simultaneously - the players quickly identify the strengths and weaknesses of their fellow escapees to best conquer the numerous and diverse challenges presented in the environment.
The nature of the challenges also ensure that diversity in the team is a huge benefit. It is not uncommon for a player who started out as timid and unsure to solve a puzzle that stumped the rest of the team - the self confidence boost this provides the player is immeasurable and lasts for long after the hour is up.


Currently our 3 rooms can accommodate 21 players per hour.
Hashtag Escape is situated on Grant Avenue in Norwood and is a great area for lunch/dinner/drinks.
For teams larger than 21 we recommend incorporating a lunch into your event and booking back to back slots so that the rest of the team is occupied while the current group makes their escape. This also allows for team discussion aftwerwards so that the players can identify how they overcame particular challenges.
We are happy to assist with planning the perfect event, so please get hold of us to discuss your specific requirements.

Important stuff

Important stuff

Stuff you need to know before booking and arriving!

  • Our premises are located at 39 Grant Avenue, Norwood, Johannesburg. Corner of Grant Avenue and Iris.
  • You are welcome to park in the parking lot at Grant Centre otherwise anywhere on the street.
  • If you are standing in the parking at Grant Centre look around the left side of CHROME supplement store and you will see our sign.
  • You will see our sign on the street. Ring the intercom and we’ll let you up. Go through the glass door and up a short flight of stairs.
  • The 3 game rooms have different themes and stories and accommodate 3-7 people each. The game is challenging and a larger team has a better chance of a successful escape!
  • If you have a group of more than 20 people we recommend booking multiple consecutive time slots. There are great restaurants, coffee shops and bars within walking distance so feel free to take a break while your friends make their escape.
  • The game lasts 1 hour exactly.
  • Please ensure you arrive about 10-15 minutes early as there is a short briefing and setup process. If you arrive late unfortunately your game time will need to be shortened so that next team can start on time – sorry!
  • Try not to arrive more than 30 minutes before as we will be busy with the previous groups.
  • Try wear comfortable clothing, you’ll just have more fun if you can move around freely.
  • The game is perfectly suitable for people of all ages although we recommend a minimum age of 12 years. Minors under the age of 18 must be accompanied by an adult.
  • Please note that once your booking is confirmed your game cannot be cancelled or refunded. A game may only be rescheduled provided notice is given at least 72 hours in advance and subject to an alternative timeslot being available.

Hashtage Escape EPK by Dream Journeys

Contact Us Contact Us

Find us at:

39 Grant Avenue, Norwood, Johannesburg

Corner Grant Avenue and Iris Road. Parking Available at Grant Centre.
Find our sign and our door on the left side of CHROME supplement store

Please be in touch, we'd love to answer your questions!

tel:072 235 4982

QuestionsTerms & Protocols

Here is some nitty gritty information
that is also important...

Covid Protocols

Hashtag Escape Covid-19 Protocols

The Hashtag Family wishes to welcome back all our loyal and new teams.

As a Hashtag Escape client and team, we want to help you remain informed and protected. Now, more than ever, we all need to be vigilant to see to not only our own safety but also of those around us.

With this in mind, Hashtag Escape has implemented the following protocols:

  • Game times have been amended and the number of games per day have been reduced. This is to allow the game master time between games to clean and sanitise the rooms.

  • All common areas will be closed.

  • Game introductions will be completed in the game room to keep teams completely apart.

  • There will be a maximum of 6 people in a room.

  • Game rooms are NEVER shared with strangers, you will only play with the people you have booked with.

  • Temperature and track and trace protocols have been implemented.

Upon arrival at Hashtag Escape, you and your team will be required to:

  • Complete the amended indemnity forms for all persons playing for track and trace.

  • All players MUST have a face mask to be allowed access to the rooms.

  • Sanitisation stations have been provided. Please sanitise hands before entering and exiting the rooms.

  • Please keep a distance between players of 1.5 meters.

  • We discourage any high fiving, fist bumping etc. because we know you are going to find it awesome but for now you will just have to tell us how awesome all over our social media.

As a Hashtag Escape client and team, we want to help you remain informed and protected. Now, more than ever, we all need to be vigilant to see to not only our own safety but also of those around us.

#FamilyFun #Teambuilding #Hashtag_escape #EscapeRoom

Thank you for understanding the need for us to have all these new rules but your safety and the safety of our staff is our priority.

Now we have all that out of the way it’s time for the fun part – it’s time to play!


Terms & Conditions

Terms & Conditions

Terms and conditions for purchasing admission and playing games operated by Hashtag Experience (Pty) Ltd trading as Hashtag Escape.

  1. Premises are operated by Hashtag Experience (Pty) Ltd (Reg no: 2015/294282/07) trading as Hashtag Escape, hereafter referred to as “The Company”.
  2. The operating premises of the Company are 39 Grant Avenue, Norwood, Johannesburg, South Africa.
  3. All visitors and game participants enter the premises at their own risk.
  4. The Company and/or each and any of its respective directors, employees or contractors, agents or representatives do not accept responsibility for any damage, loss, claim or other expense of whatever kind or nature, whether for death, personal injury, loss, damage to property or otherwise, including but not limited to medical claims and legal expenses, regardless of whether such injury, loss or damage results from the negligent or wilful act of the Company or from any other cause whatsoever.
  5. These terms and conditions apply to participants of any games hosted and facilitated by the Company and to persons visiting the Company’s premises.
  6. Any logos, slogans or trademarks displayed on the website or the premises or promotional material are the property of the Company. You are not permitted to use these without the prior written permission of the Company.
  7. Participants in the games accept that the Company owns the copyright to all content, written material, audio, video, instructions or verbal descriptions which form part of the games or briefing. Copy of such will constitute an infringement of the Company’s copyright.
  8. The Company requires that participants do not disclose details of the game directly or indirectly to the public.
  9. The game accommodates 3 to 6 people and the total price of the booking is set based on the number of people participating.
  10. The total quoted price of the booking excludes VAT.
  11. The Company uses reputable payment agents and will take all reasonable precautions to protect the security of any payment card information, however, the Company shall not be liable for any damage that you may suffer as a result of the loss of confidentiality of any such information.
  12. No requests for cancellations or refunds will be accepted.
  13. If fewer people arrive for the game than the number booked and paid for, the difference will not be refunded.
  14. If more people arrive than the number of people booked and paid for (up to a maximum of 6 players total), the additional cost may be settled at the premises prior to the commencement of the game.
  15. You must be over the age of 18 years to make a booking.
  16. Minors under the age of 18 years must be accompanied by an adult.
  17. Children under the age of 10 are not permitted to participate in the games.
  18. Participants are required to be present no less than 5 minutes before the scheduled start of the game.
  19. Late arrivals will have their stipulated game time reduced by accordingly. Entry will be denied if participants arrive more than 15 minutes after the stipulated starting time of the game. The Company will not reschedule for late arrivals and the booking is not refundable.
  20. The Company reserves the right to deny entry to any individual who is under the influence of alcohol or drugs.
  21. Food and drinks may not be brought onto the premises.
  22. No recording devices may be bought into the venue. The Company will provide secure containers for these and other valuables of the participants. While every reasonable effort will be taken to ensure the safety of these valuables, the Company cannot be held responsible for loss/theft of or damage to such valuables.
  23. Participants will receive a rules and safety briefing prior to the commencement of a game.
  24. The participants in the games hereby indemnify the Company for any injury or loss resulting from not adhering to the rules of the game or to the rules of the premises.
  25. The Company is not liable for injury or damage caused by misuse of the game room or equipment or from failure to follow the rules of the game. The Company reserves the right to terminate a game should any of the participants behave in a way that could compromise the safety of their fellow participants or cause damage to the room and equipment.
  26. Participants will be liable for the cost of damages to the premises, rooms or equipment from wilful damage or misuse of the property or as a result of failure to follow rules and/or instructions.
  27. Unless specifically denied, participants consent to have photographs or videos of themselves taken on the premises that may be used on the website, social media accounts managed by the Company or other channels of communication.